Safety is the core of our business
With parenthood comes worry - it’s part of the package! At Soccermom, we understand that time on the road is one of the "unavoidable dangers" kids are faced with every day, and that’s why safety is the main concern of everything we do! We will only recruit Soccermoms worthy of caring for our own families and expect each and every Soccermom to commit to our #soccermomsafe rules.
SAFETY FIRST EVERY STEP OF THE WAY
It starts with our custom driver verification process and continues throughout: real-time notifications with pick-up and drop-off, in-app tracking by parents and our support team to monitor every ride, ongoing training to our Socermom drivers, and always-on emergency response teams for both the passengers and drivers.
WHILE IN SERVICE
Dedicated collection points
Soccermom Drivers have designated collection points at schools where your child can safely wait if she's never met the driver before (as in the case of ad-hoc requests). Call us to request a point at your school.
Constant tracking
Our support team monitors every ride in real-time, and drivers are equipped with emergency buttons connecting them to emergency roadside response teams at all times.
You select the driver
You have the final say on your driver: review the profiles of all candidates applied before selecting the one best suited to your family. Premium clients can also request interviews with candidates.
Safe hand-over
Your Soccermom Driver will always ensure that kids are picked up and dropped off according to you instructions, including collection from class or walking them in and handing them over to their instructor.
SAFETY IN YOUR HAND
In-app tracking
Monitor your child's ride conveniently in your app, and stay informed of their location every kilometer of the route.
Select from the best
Soccermom Drivers are rated by our in-house team as well as other families and you can view the feedback. Quarterly performance reviews ensure that all drivers maintain the highest service levels.
Select from the best
Soccermom Drivers are rated by our in-house team as well as other families and you can view the feedback. Quarterly performance reviews ensure that all drivers maintain the highest service levels.
Real-time notifications
Receive notifications of your driver's arrival, when the ride begins and upon drop-off of the passengers - be in the know wherever they go!